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Service Supply Connection Process

Through the Commercial Department, applicant makes request for the supply of electricity service either for domestic, commercial, for an institution or industrial purpose.

  • checklist

    BASIC REQUIREMENTS

    A customer requiring electricity supply from EDSA will be required to submit the following documents together with the completed application.

    • A Passport size picture attached

    Photo copy of applicant's identification of either one of the following document:

    • National Identification Card
    • Passport
    • Voter's Identification Card
    • NaSSIT Card
    • Driver's License
    • Landlord and Tenant Signed Rent/Lease Agreement
    • Business Registration and License particularly for corporate business institutions
  • procedure

    ONE-STOP SHOP Service Supply Connection Procedures

    EDSA new supply connection operating procedures. Collect Free Application Form from the One - Stop Shop Basement/Frontage of Electricity House by Siaka Stevens Street or download here.

    1 Calendar Day
    Return completed Application Form to customer service
    2 Calendar Days
    Service Supply Connection Team inspect Premises, prescribe material for supply connection(if any)and prepare invoice according to supply type(Single phase or three phase)for payment
    5 Calendar Days
    Invoice/s forwarded to customers/collected by customers for payment
    ? Calendar Days
    Customer Pay up invoice to the Bank
    Present authentic receipt of payment with a valid id to EDSA Commercial Officer for verification, documentation to allow the process of meter
    3 calendar days
    Meter installation and Supply Connection
  • electricity supply

    Electricity Supply Connection

    Subject to the full payment for the service connection, we undertake to provide the electricity supply connection within the following period:

    Note: Do not make any connections that are not authorized by EDSA.

    5 Calendar Day
    Calendar days for premises with existing supply line connection to EDSA grid
    14 Calendar Days
    Calendar days if the service connection requires a supply line extension of up to 5 poles poles. The readiness of the customer (available required materials) is also critical to this fulfillment. We often have to either work on the distribution system to connect new customers. Such an activity may often require that we interrupt power supply to enable personnel work safely. Whenever such a planned interruption becomes necessary, we guarantee to give customers notice.

    We often have to either work on the distribution system to connect new customers. Such an activity may often require that we interrupt power supply to enable personnel work safely. Whenever such a planned interruption becomes necessary, we guarantee to give customers notice.

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Contact US

Electricity Distribution & Supply Authority
ELectricity House
36 House Siaka Stevens St
Freetown, Sierra Leone
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